Terms of Service

Last updated: 23 October 2026

1. Who We Are

Jobcus is a product of Previd Digital (“we”, “us”, “our”). These Terms of Service form an agreement between you and Previd Digital for your use of jobcus.com and the Jobcus services.

2. Acceptance of Terms

By accessing or using Jobcus, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our services.

3. Services

Jobcus provides AI-powered career and hiring tools, including resume building, resume analysis, cover letters, interview coaching, job insights, job description generation and related services. AI output can be inaccurate or incomplete, so please review it before you rely on it. See our AI Notice.

4. User Accounts

  • You must be 13 or older to register. You must be 18 or older, or have a parent or guardian’s permission, to buy a paid plan.
  • You agree to provide accurate information and keep your credentials secure.
  • We may suspend or terminate accounts that break these Terms or our Acceptable Use Policy.

5. Plans, Billing and Renewal

  • Paid plans are billed in advance through our payment provider. The price, currency, billing period and usage limits are shown on the pricing page and at checkout.
  • Subscriptions renew automatically at the end of each billing period at the then-current price until you cancel.
  • If we change the price of your plan, we will tell you before the change applies to your next renewal, and you can cancel before it takes effect.
  • Plan limits (for example, the number of AI resume builds or job descriptions) reset with each billing period and do not roll over. A fair use policy applies to plans described as unlimited.

6. Cancelling Your Plan

You can cancel at any time by emailing support@jobcus.com. Cancellation stops future renewals. You keep access to your paid features until the end of the period you have already paid for.

7. Refunds

  • 48-hour refund if unused: If you have not used any paid feature, you can request a full refund within 48 hours of a charge, including a renewal charge, by emailing support@jobcus.com.
  • After use: Once you have used a paid feature during a billing period (for example, generating an AI resume, cover letter, interview session or job description), that period’s charge is not refundable.
  • Billing errors: Duplicate charges, charges made in error and charges after a confirmed cancellation are always refunded in full.
  • Approved refunds go back to the original payment method. We do not deduct a fee. Your bank may take a few days to show the refund.
  • Nothing in this section limits any rights you have under the law that applies to you.

8. Your Right to Cancel (UK and EU Consumers)

If you are a consumer in the UK or EU, you normally have 14 days to cancel a digital service contract. At checkout, we ask you to request immediate access to your plan and to confirm that you understand you lose this 14-day right once you start using a paid feature. If you have not used a paid feature, you can still cancel within 14 days of purchase for a full refund.

9. User Content

Any content you upload or create (resumes, answers, messages, job descriptions) remains yours. You give us a licence to store, process and display it only as needed to provide and support the services for you.

10. Prohibited Conduct

You agree not to misuse the service, including but not limited to:

  • Breaking any laws or regulations.
  • Uploading harmful, misleading or infringing content.
  • Interfering with other people’s use of Jobcus, or trying to bypass plan limits or security.

11. Intellectual Property

All content provided by Jobcus (except your user content) is ours or licensed to us, and is protected by copyright and trademark laws.

12. Disclaimers and Limitation of Liability

Jobcus is provided “as is”. We do not guarantee interviews, job offers, hires or error-free operation. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability to you is limited to the amount you paid us in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited by law.

13. Termination

We may change, suspend or stop services. If we stop a paid service you have paid for, we will refund the unused part of your current billing period. You can close your account at any time by contacting support.

14. Governing Law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer living elsewhere, you keep the protection of any mandatory consumer laws of your country, and you may bring a claim in your local courts.

15. Changes to These Terms

We may update these Terms. We will show the date of the latest update at the top of this page and tell you about significant changes. Continued use after a change means you accept it.

16. Contact Us

Questions? Email us at support@jobcus.com.

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