Privacy Policy

Last updated: 23 October 2026

Welcome to Jobcus (“we”, “us”, or “our”). Jobcus is a product of Previd Digital, which is the data controller for the personal data described here. We’re committed to protecting and respecting your privacy. This policy explains what information we collect, how we use it, who we share it with, and your rights.

1. Information We Collect

  • Account & Profile Data: Name, email, password, and any profile details you provide when signing up.
  • Resume & Document Uploads: Files (PDF, DOCX) you upload for analysis and optimisation.
  • Chat & Interaction Logs: Messages you send to our AI chat coach, interview answers, and feedback responses.
  • Usage & Analytics: Pages you visit, features you use, device/browser details (via cookies and analytics).
  • Payment Data: Your plan, billing country and payment status. Card details are entered on Stripe’s checkout and are not stored by Jobcus.

2. How We Use Your Information

  • Service Delivery: To analyze and score your resume, generate AI-powered suggestions, and simulate interview Q&As.
  • Personalization: To tailor content-like job insights and coaching tips-based on your career goals.
  • Communication: To send you account notifications, product updates, and marketing (with your consent).
  • Improvement: To understand, using aggregated usage data, which features work well and how to improve the product.

AI training: We do not use your resumes, cover letters, chat messages or interview answers to train AI models, and we do not allow our AI provider to use them for training.

3. Data Sharing & Disclosure

We do not sell your personal data. We may share information with:

  • Service Providers: Companies that process data on our behalf to run Jobcus, under contracts that protect your data:
    • Anthropic: AI processing for resume analysis, writing, chat and interview coaching.
    • Stripe: payments and billing.
    • Supabase: account database, authentication and file storage.
    • Render: application hosting.
    • Cloudflare: bot and spam protection on sign-up and login forms.
    • Google Analytics: usage analytics, only with your cookie consent.
    • Resend: account and notification emails.
  • Legal Obligations: When required by law or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, with appropriate safeguards.

4. Data Retention, Consent & Deletion

Jobcus applies a one-year account-data retention review for personal data stored in the platform. Before eligible user data is deleted, we send an automated email asking the user to confirm whether they consent to Jobcus keeping their data or prefer deletion from the system.

  • Consent first: Users receive a clear keep-or-delete choice before automated retention deletion occurs.
  • Deletion by default after notice: If no valid consent is received within the notice period, eligible account data may be deleted after the retention limit.
  • Governance safeguards: Certain records may be retained where required for legal, security, fraud-prevention, tax, payment, or dispute-resolution purposes.
  • User control: You may request access, correction, export, or deletion at any time by contacting us.

For more detail, see our Data Retention Policy.

5. Responsible Platform Use

Our Acceptable Use Policy explains the rules for lawful, fair, and responsible use of Jobcus, including AI-assisted career tools and employer workflows. It is not strictly a privacy policy, but it is linked here because responsible use affects user safety, uploaded content, employer activity, and how platform data should be handled.

6. Your Rights

You have the right to:

  • Access or export the personal data we hold about you.
  • Correct or update your information.
  • Delete your account and associated data.
  • Opt out of marketing communications.

7. Cookies & Tracking

We use cookies and similar technologies to:

  • Authenticate your sessions.
  • Remember your preferences.
  • Gather analytics about feature usage.

You can control cookies via your browser settings; disabling them may affect the site’s functionality.

8. Data Security

We implement industry-standard measures (encryption in transit, secure servers) to protect your data. However, no system is 100% secure. Please use strong passwords and keep them confidential.

9. Children’s Privacy

Jobcus is intended for users 13 or older. We do not knowingly collect data from children under 13. If you believe we have, please contact us immediately.

10. Changes to This Policy

We may update this policy occasionally. We’ll post the date of last revision at the top. Continued use after changes constitutes acceptance.

11. International Transfers

Some of our providers process data outside the UK, including in the United States. Where that happens, we rely on recognised safeguards such as the UK International Data Transfer Addendum or Standard Contractual Clauses.

12. Contact Us

If you have any questions or concerns about this policy, please email us at support@jobcus.com.

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